Service Refund Policy – Skyweb Solutions
Skyweb Solutions follows a fair and transparent refund policy for all IT and digital service transactions.
1. Service-Based Business
As we provide digital and professional services, refunds are evaluated based on service initiation, progress, and completion status.
2. Refund Eligibility
Refunds may be considered under the following situations:
- Payment made but service has not yet started
- Duplicate or excess payment made by mistake
- Service cannot be initiated due to technical or operational limitations from our side
3. Non-Refundable Scenarios
Refunds will not be applicable in the following cases:
- Service has already started or been delivered partially or fully
- Project delay caused due to client non-response or non-cooperation
- Change of mind after service initiation
- Dissatisfaction due to reasons not aligned with agreed scope
4. Partial Refunds
- If a service is partially completed, partial refunds may be considered based on:
- Work completed
- Resources used
- Time invested
- Final refund decisions rest solely with Skyweb Solutions.
5. Refund Request Process
- Refund requests must be submitted via email within 7 days of payment
- Approved refunds will be processed within 7–10 business days
- Refunds will be credited to the original mode of payment
6. No Cash Refunds
All refunds are processed digitally. Cash refunds are not provided.
7. Contact for Refunds
📧 Email: support@skyweb.solutions
🌐 Website: https://skyweb.solutions